1. Administrative & Office Tools

• Google Workspace (Docs, Sheets, Gmail, Calendar)

Used for: Creating & sharing documents, managing schedules, email support

 Real-time collaboration, cloud-based accessibility

• Microsoft Office (Word, Excel, Outlook, PowerPoint)

Used for: Reporting, formatting presentations, data entry, and calculations

 Ideal for corporate and document-heavy tasks

• Notion / Evernote

Used for: Personal task tracking, documentation, process notes

 Keeps everything organized in one workspace

2. Project Management & Communication

• Trello / Asana / ClickUp

Used for: Task tracking, project milestones, team coordination

 Helps you stay updated on every task and deadline

• Slack / Microsoft Teams

Used for: Real-time team communication and file sharing

 Quick updates, reminders, and collaboration

• Zoom / Google Meet

Used for: VA-client meetings, screen sharing, onboarding sessions

 Keeps communication face-to-face and productive

3. CRM & Customer Support

• HubSpot / Zoho / Salesforce

Used for: Managing leads, updating contact details, tracking interactions

 Keep your CRM clean and customer data up-to-date

• Freshdesk / Zendesk / HelpScout

Used for: Email ticketing and customer service

 We respond promptly to your clients with professionalism

4. E-Commerce Platforms

• Shopify / WooCommerce / Wix Stores

Used for: Product uploads, inventory updates, order tracking

 Keep your store running without interruptions

• Amazon Seller Central / Etsy / eBay

Used for: Managing listings, updating product details, order follow-ups

 VA support tailored for marketplace sellers

5. Social Media & Content Tools

• Canva Pro

Used for: Designing social posts, stories, thumbnails

 On-brand designs, fast delivery

• Hootsuite / Buffer / Later

Used for: Scheduling posts across platforms like Facebook, Instagram, LinkedIn

 Stay consistent without lifting a finger

• Meta Business Suite / LinkedIn Scheduler

Used for: Managing business pages and client responses

 Organized, efficient social media support

6. Data & Research Tools

• Google Sheets / Excel

Used for: Data entry, lead lists, tracking sheets

 Clean, accurate, and well-formatted results

• LinkedIn Sales Navigator / Apollo.io

Used for: Lead generation and business research

 Get qualified leads with verified contact data

• Online Research (Google, directories, databases)

Used for: Market research, competitor analysis, travel planning